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Shipping & Returns

Returns Policy

 

Our goal here at XTC Toy is to provide you with the high quality silicone sex toys. We stand behind our products, and have taken numerous stps throughout the Manufacturing, Quality Control and Shipping processes. Should you receive a defective product we will gladly refund your money less shipping or replace the item.

 

When purchasing a toy like ours, there are restrictions on taking returns that have been used and failed. Thus we can only take returns for a Manufacturers Defect, prior to usage. If you feel we were inacurate with our descrptions and or size charts, we appologize in advance and want you to know that we strive to provide you with as much accurate information as possible so that you can and do make informed decissions when you purchase from XTC Toy.

 

When we are made available to select retail locations, any and all returns must be handled through them.


Shipping


All orders are shipped in discreet plain brown boxes with a USPS generated shipping label or a FedEx generated shipping label.  The return address will state Ambrosetti LLC. We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

Shipping outside of the USA is subject to the associated costs, duties, fees and will take additional time to deliver. Andy and all import/customs costs are the buyers responsibility.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

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